1. ACCEPTANCE OF TERMS

By accessing or using the website located at performancecoatingsolutions.com (the "Site"), scheduling any service,

submitting any inquiry, or communicating with us via any channel — including SMS, email, phone, or web forms — you

("Customer," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these

Terms, do not use this Site or our services.

These Terms constitute a legally binding agreement between you and Performance Coating Solutions ("PCS," "we," "us,"

or "our"), a Florida-based automotive protection and detailing company.

2. SERVICES OFFERED

Performance Coating Solutions provides the following services (collectively, "Services"):

Ceramic Coating — paint protection, hydrophobic coatings, and sealant applications for automotive, marine, and aircraft surfaces

Paint Protection Film (PPF) — self-healing film installation on vehicle surfaces

Window Tinting — residential-grade and automotive window film installation

Auto Detailing — interior and exterior detailing packages

Vehicle Wraps — full and partial vinyl wrap installation

Professional Car Wash & Wax — maintenance wash and wax services

Aircraft & Marine Coating — ceramic coating services for non-automotive vehicles

All Services are subject to availability, vehicle condition assessment, and final technician approval upon inspection. We

reserve the right to refuse, modify, or discontinue any Service at any time.

3. QUOTES, ESTIMATES, AND PRICING

3.1 All pricing provided via the Site, SMS, email, phone, or in-person consultation constitutes an estimate only and is not

a guaranteed final price. Final pricing is confirmed in writing at the time of vehicle drop-off following inspection.

3.2 Pricing may vary based on vehicle size, vehicle condition, surface contamination, existing paint damage, or

corrections required prior to service.

3.3 Promotional pricing, discounts, or special offers are subject to expiration and availability. They may not be combined

with other offers unless expressly stated.

3.4 Sales tax will be applied to all applicable transactions in accordance with Florida law.

4. APPOINTMENTS, DEPOSITS, AND CANCELLATIONS

4.1 Scheduling. Appointments may be booked via the Site, by phone, by SMS, or through any booking tool linked from

the Site. Booking an appointment does not constitute a guaranteed reservation until confirmed by PCS via written or

electronic communication.

4.2 Deposits. A deposit may be required to secure your appointment. Deposit amounts will be disclosed at the time of

booking and are applied toward the total cost of the Service.

4.3 Cancellations. Cancellations made with less than 24 hours' notice may result in forfeiture of the deposit.

Cancellations with 24 hours or more advance notice may receive a full deposit refund or deposit credit at PCS's

discretion.

4.4 No-Shows. Failure to appear for a scheduled appointment without notice will result in forfeiture of any deposit paid.

4.5 PCS Cancellations. We reserve the right to cancel or reschedule appointments due to weather conditions, equipment

failure, staff availability, or other operational circumstances. We will provide advance notice and reschedule at no penalty

to you.

5. VEHICLE INSPECTION AND LIABILITY

5.1 Pre-Service Inspection. Customer acknowledges that PCS will perform a pre-service inspection of the vehicle. Any

pre-existing damage or conditions identified during inspection will be documented and communicated to the Customer

prior to commencing work.

5.2 Customer Disclosure. Customer is responsible for disclosing any known pre-existing damage, prior paint repairs,

aftermarket modifications, or conditions that may affect service outcome. Failure to disclose known conditions may affect

warranty coverage.

5.3 Vehicle Left on Premises. While vehicles are in our care, PCS maintains general liability insurance and exercises

reasonable care. PCS is not responsible for loss or damage resulting from acts of God, theft, vandalism, or

circumstances beyond our reasonable control.

5.4 Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PCS'S TOTAL LIABILITY

TO YOU FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SPECIFIC SERVICE

GIVING RISE TO THE CLAIM. IN NO EVENT SHALL PCS BE LIABLE FOR INDIRECT, INCIDENTAL,

CONSEQUENTIAL, OR PUNITIVE DAMAGES.

6. SERVICE WARRANTIES

6.1 PCS provides warranties on specific services as disclosed in writing at the time of service completion. Warranty

terms vary by product, coating tier, and installation type.

6.2 Warranties are non-transferable and apply only to the original Customer and vehicle.

6.3 Warranty coverage is void if: (a) the vehicle is improperly maintained following service; (b) non-recommended

products are used on coated surfaces; (c) damage results from accidents, misuse, or environmental conditions; or (d)

unauthorized repairs or modifications are made to treated surfaces.

6.4 Warranty claims must be submitted in writing with supporting photos within the warranty period. PCS reserves the

right to inspect the vehicle before approving any remedy.

7. AUTOMATED COMMUNICATIONS AND SMS MESSAGING

7.1 Consent to Receive Communications. By submitting your phone number through any form on this Site, requesting a

quote, booking an appointment, or texting our business number, you expressly consent to receive automated and

manually-sent SMS/MMS messages and phone calls from PCS or its authorized service partners, including appointment

confirmations and reminders, service updates, follow-up and review requests, promotional communications (where

separately opted in), and AI-assisted automated responses to your inquiries.

7.2 AI-Assisted Messaging. You understand and acknowledge that some communications you receive from PCS —

including responses to SMS inquiries — may be generated or assisted by artificial intelligence (AI) automation systems.

AI responses are designed to be accurate and helpful but are not a substitute for final human review on all binding

matters.

7.3 Message and Data Rates. Standard message and data rates may apply depending on your mobile carrier and plan.

7.4 Opt-Out. You may opt out of receiving SMS communications at any time by replying STOP to any text message.

Please allow up to 5 business days to process opt-out requests. Opting out of marketing messages will not affect

transactional or appointment-related communications necessary to fulfill your booked service.

7.5 Help. Reply HELP to any SMS message for assistance or contact us directly at the information listed in Section 14.

8. ONLINE CONTENT AND ADVERTISING

8.1 PCS may run paid digital advertising campaigns, including on Meta platforms (Facebook and Instagram), promoting

our Services. Advertised pricing and availability are subject to change.

8.2 Content appearing on our social media channels — including educational videos, before-and-after imagery, and

service demonstrations — is produced for informational purposes and may not reflect results achievable for every vehicle

or condition.

8.3 Customer reviews and testimonials featured on the Site or in advertising represent individual experiences and are not

guarantees of outcome.

9. INTELLECTUAL PROPERTY

9.1 All content on this Site — including text, images, videos, logos, and graphics — is owned by or licensed to

Performance Coating Solutions and is protected by applicable copyright, trademark, and intellectual property laws.

9.2 You may not reproduce, distribute, modify, publicly display, or create derivative works from any Site content without

our prior written consent.

9.3 The PCS name, logo, and service marks are trademarks of Performance Coating Solutions. Use of these marks

without written authorization is prohibited.

10. THIRD-PARTY LINKS AND SERVICES

This Site may contain links to third-party websites, platforms, payment processors, or booking tools. PCS is not

responsible for the content, accuracy, or privacy practices of any third-party platform. Your use of linked third-party

services is subject to their own terms.

11. USER CONDUCT

When interacting with our Site or communicating with us, you agree not to: (a) submit false, misleading, or fraudulent

information; (b) use our contact forms, SMS channels, or booking tools for spam or harassment; (c) attempt to interfere

with or gain unauthorized access to our Site or systems; or (d) impersonate PCS staff or other customers.

12. DISPUTE RESOLUTION

12.1 Informal Resolution. In the event of any dispute, you agree to first contact PCS directly and allow 30 days for

good-faith resolution before initiating any formal proceeding.

12.2 Governing Law. These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law

principles.

12.3 Jurisdiction. Any legal action arising from these Terms shall be brought exclusively in the state or federal courts

located in Broward County, Florida.

12.4 Waiver of Class Action. TO THE EXTENT PERMITTED BY LAW, ALL DISPUTES SHALL BE RESOLVED ON AN

INDIVIDUAL BASIS. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS-ACTION LAWSUIT OR CLASS-WIDE

ARBITRATION.

13. MODIFICATIONS TO THESE TERMS

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to the Site with

an updated "Last Updated" date. Your continued use of the Site or our Services following such posting constitutes your

acceptance of the revised Terms.

14. CONTACT INFORMATION

Company: Performance Coating Solutions

Location: Plantation, Florida

Website: performancecoatingsolutions.com

Phone: 239-571-7152

Email: [email protected]